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MFS Europe

How can the Family Information Line Help me Right Now?

The Family Information Line (FIL) is a confidential, personal and bilingual service offering information, support, referrals, reassurance and crisis management to the military community. FIL serves Canadian Armed Forces members, Veterans and their families- immediate and extended.

Whether you are located within Canada, in the US, in Europe, or elsewhere, the FIL team is only a phone call or email away. The team at the Family Information Line strives to offer emotional support that is tailored to your needs. Some families call our team when they feel stuck in a particular challenge, are searching for ways to address a particular situation or are experiencing difficulties in coping and adapting to a new experience. Our team’s goal is to support you in building a sense of hope and resilience as you experience unique challenges on your journey as a military family.

We have recently extended our service to offer the opportunity for families to connect with a consistent person at set times. This new option provides you with the choice of connecting with the team on a one-off basis or of connecting with the same member of the FIL team as you work through a particular issue.


Please click here for scheduling times.


For further information and to explore if ongoing emotional support could be beneficial for you, please connect with us at: 00-800-771-17722 or by email at FIL@CAFConnection.ca .

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